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Upselling and cross-selling
In this learning resource, the concepts of upselling and cross-selling are defined and illustrated with some examples. The students then complete a short exercise to process these concepts.
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Payroll calculation: Exercise
An exercise on wage calculation (including improvement key) in four cases.
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Sales conversation according to AIDA: Dialogues
Students choose a dialogue and prepare it per two or three students. Afterwards, that dialogue is presented to the class. During the sales conversation, the student who plays the salesperson is filmed with his own mobile phone. The student …
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Outsourcing and offshoring: Course
Course on outsourcing and offshoring. The concepts are clarified and the advantages and disadvantages are analyzed based on some current articles.
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Trade fairs: Preparation for a study visit
Preparation lesson for a class visit to the Inspire Health & Care fair in Ghent. This presentation serves as an introduction to
- trade fairs as a channel for business communication;
- sector analysis (in this case of the health sector).
After the …
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Factory Logistics: Assignment
In this assignment, students answer seven questions about Factory Logistics , the first logistics test space in Belgium.
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Shop lighting plan: Task - Lift 5
How do light sources support article presentations? The students draw up a plan on how they would approach the lighting in a store of their choice.
This assignment belongs to theme 3 level 6 .
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Preparing a quotation: Reading assignment
This assignment contains a text with tips on preparing a quotation. This is followed by five questions about the text.
The second document contains the answers to the five questions.
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Personal communication styles: DICS model
Introduction to personal communication styles according to the DICS model with exercises. The presentation is structured according to these components:
- What is a personal communication style?
- Why is it important to know someone's communication …
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Completing correction lists: Template
Template that you can complete as desired to allow students to practice correctly determining which type of correction list they need and completing it correctly. The three types of correction lists they can choose between are:
- shortage list, …
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The pot on: Cross-curricular project
Cross-curricular project to get students started through investigative learning.
With this project they conduct research into the toilet experience at school and learn:- formulate a research question correctly;
- explore the topic and context;
- recognize …
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Sniffing internship: Information bundle
Information bundle for students who are going on an internship or trial internship.
The information can be entered together as soon as it is known:- where will you do your internship;
- when are you going on an internship;
- what do you need; …
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