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Sales conversation according to AIDA: Dialogues
Students choose a dialogue and prepare it per two or three students. Afterwards, that dialogue is presented to the class. During the sales conversation, the student who plays the salesperson is filmed with his own mobile phone. The student …
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FIFO, LIFO: Poster
Infographic over de FIFO & LIFO methode. Ideaal om af te drukken en op te hangen in de klas.
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Preparing a quotation: Reading assignment
This assignment contains a text with tips on preparing a quotation. This is followed by five questions about the text.
The second document contains the answers to the five questions.
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Completing correction lists: Template
Template that you can complete as desired to allow students to practice correctly determining which type of correction list they need and completing it correctly. The three types of correction lists they can choose between are:
- shortage list, …
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The pot on: Cross-curricular project
Cross-curricular project to get students started through investigative learning.
With this project they conduct research into the toilet experience at school and learn:- formulate a research question correctly;
- explore the topic and context;
- recognize …
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Sniffing internship: Information bundle
Information bundle for students who are going on an internship or trial internship.
The information can be entered together as soon as it is known:- where will you do your internship;
- when are you going on an internship;
- what do you need; …
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Goods receipt: Practical assignment manual
Teacher's manual for a practical assignment on goods receipt.
You can supplement yourself, use other items, supplement with other scenarios, add extra internal transport equipment...
The manual was supplemented with an item list where you can …Translated by
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Conflict management and customer types: Work bundle dealing with conflicts
What conflict styles are there? What conflict style do you have and how can you convert it into assertive behavior? Students perform role plays and apply strategies to make their communications successful with customers and teammates.
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Set up email signature in Outlook: ICT command
Step-by-step plan and accompanying computer assignment in which students learn to set an e-mail signature in Microsoft Outlook and have it automatically appear when they compose, reply to or forward an e-mail.
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Environmentally conscious working: Exercise
Tips for the administrative assistant regarding:
- save energy;
- save water;
- reduce waste;
- sorting out garbage;
- recycling.
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Billing and cash documents: Templates
Google Spreadsheets containing templates to create your own purchase and sales invoices as well as bank statements and cash documents. Can be used when setting up tests, tasks and exams as an example or template for students.
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Processing data in Microsoft Excel: ICT assignment
Exercise in which students have to process data in Microsoft Excel and Microsoft Word. The following applications are discussed:
- use formulas such as quantity;
- cell reference;
- create graphs;
- state the conclusion in a letter typed in Microsoft Word.
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